Shipping policy

Shipping Policy

Shipping Locations

We currently ship to South Africa . If your country is not listed at checkout, we are unable to deliver to your location at this time.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

During high order volumes or promotional periods, processing may take longer. If there are any significant delays, we will notify you via email.

Shipping Times

Shipping times vary depending on your location and supplier availability:

Local Shipping (South Africa): 7–25 business days

Please note that these are estimated delivery times and may vary due to customs, courier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

In some cases, we may offer free shipping promotions, which will be clearly stated on the product page or checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if available). Please allow 24–72 hours for tracking information to update.

Delayed or Lost Orders

We are not responsible for delays caused by courier services, customs, or other external factors.

If your order is significantly delayed, please contact us at girlsandbitz@gmail.com, and we will assist you in tracking your package.

If an order is confirmed lost in transit, we will work with the supplier or courier to provide a replacement or refund where applicable.

Incorrect Address

It is the customer’s responsibility to ensure that all shipping details are correct at checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Customs, Duties & Taxes

For international orders, customers may be responsible for import duties, taxes, or customs fees depending on their country’s regulations. These charges are not included in our prices.

If you have any questions about your order or shipping, please contact us:

Email: girlsandbitz@gmail.com

Store Name: Girls&Bitz Beauty store